KMGrandinroadService
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    May 25, 2012
  • Last answer
    March 7, 2013
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KMGrandinroadService's Answers
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 Chrysanthemum Wall Art Hanging
Chrysanthemum Wall Art Hanging
"Inspired by nature, handcrafted by artisans." — GRANDIN ROAD EDITORS Inspired by nature, this elegant Chrysanthemum Wall Art Hanging was brought to life with each skilled strike of the hammer. The symphony of rich browns and copper-tone highlights will enhance almost any color scheme. Arrives ready to hang Handcrafted by artisans Beautiful brushed bronze finish
 

Can this metal art be hung outdoors?

We appreciate your interest in this item. Unfortunately, this item is not intended to be used in an outdoor environment. We apologize for any inconvenience.
1 year, 7 months ago
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KMGrandinroadService
West Chester, OH, USA
 
Delightfully sized and sumptuously soft, our baby Plush Lambs are weighted and sewn for an incredible lifelike feel. Each one is so cuddly, you'll be hard pressed to put it down. Realistic and ultra-lovable lamb makes a great gift for kids of all ages Made from soft, modacrylic, faux-wool fibers Realistic proportions make this baby sheep the perfect cuddle companion Carefully weighted with plastic pellets and plush polyfill to assume a lamb's natural posture Plastic vinyl eye details Imported.
 

Big Plush Lamb?

Are you planning to re-stock the large plush lamb, 63033, 26" long at anytime in the future?

Thank you.
We appreciate your interest in this item. Unfortunately, this lamb is a seasonal item so once the stock has been depleted we will not be receiving any more. We apologize for any inconvenience.
1 year, 7 months ago
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KMGrandinroadService
West Chester, OH, USA
 
 

Will you carry this again? fresh-berries-artwork/490148

I saw this wall art the last time I was online and decided to buy them. I am very sad that they are no longer available. Will you carry them again? Is there anywhere else I could find them? thanks.
We appreciate your interest in this item. Unfortunately, we have sold out of our stock of this item and will not be receiving any more. As we have confidentiality agreements with our vendors, we are unable to supply that information, nor do we have access to information regarding where else this item could be purchased. We apologize for any inconvenience.
1 year, 7 months ago
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KMGrandinroadService
West Chester, OH, USA
 
Our Wooden Key with Hooks opens up new possibilities for arranging jackets, dog leashes, and umbrellas in an entry or hall. This oversized, vintage-style key is a useful and charming piece for any room of your home. Crafted from hand-carved wood Hand-applied whitewash finish Equipped with four antique brass-finished metal hooks Arrives ready to hang
 

Hardware for hanging?

One reviewer said this item does not include hardware for hanging. Is that a fact? If so, for those who purchased this item, what hardware did you use to hang the key? Was the means of attaching it to the wall invisible, as in the photo?
We appreciate your interest in this item. The hardware for hanging is not included with this item. The hardware needed would depend on the type of surface you were mounting this to. We recommend consulting your local home improvement store for suggestions regarding the appropriate hardware. We apologize for any inconvenience.
1 year, 7 months ago
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KMGrandinroadService
West Chester, OH, USA
 
Add drama on a grand scale to a mantel or tabletop with our Fedora Candleholder. Flickering candlelight alone is captivating, but when surrounded by the delicate metal branch-work and beads, it's simply breathtaking. Clear beading captures and refracts the light Branches cast a myriad of dancing shadows Handcrafted from artfully twisted, dark brown metal that stands over 2' tall Display with our remote-ready 3" dia. flameless indoor candles (sold separately)
 

to the person who was able to cut off the "spikes" in order to use the flameless candles, what kind of wire cutters did you use? can't make a dent

want to use flameless candles in the holder but need to remove the spikes so the flameless ones will sit flat on the candle base.
We appreciate your interest in this item. Unfortunately, we are unable to recommend what type of tool could be used to trim the spikes on this candleholder. We would recommend checking with someone at your local home improvement store for suggestions. We apologize for any inconvenience this may have caused.
1 year, 7 months ago
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KMGrandinroadService
West Chester, OH, USA
 
Custom-dyed padded leather and a slim design make the Dylan Storage Ottoman useful as extra seating, an impromptu coffee table, or side table. But, lift up the lid of this oversized ottoman and discover handy storage inside for blankets, magazines, and just about anything. Solid wood frame Hinged lid with locking supports that hold it open Textured leather is durable and tufted Easy assembly.
 

Is it possible to have this bench be done in different color?

I want to have this bench be done in the teal like color ( not sure of the exact color), but the same color with the two tone leather storage ottoman, the blue one, i like the bottom part color of it (not the seat color). Please get back to me asap. I'd really wanna purchase a storage bench asap, but of the color I wanted.

Thank you.
We appreciate your interest in this item. Unfortunately, we are not able to custom order this bench in other color options. We apologize for any inconvenience this may have caused.
1 year, 7 months ago
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KMGrandinroadService
West Chester, OH, USA
 
Our Oxford Leather Chair sports a space-friendly design with supportive cushioning. So at this compact size, it's a perfect fit for virtually any space and budget. Features classic club chair amenities like leather tightly stitched over a solid, kiln-dried hardwood frame Stylish design that is much more affordable than large club chairs Perfect for a cozy den, living room, or family room Easy assembly to attach the legs
 

Is this 100% leather? The statement features 100% leather does not say weather it is all leather. It could have 100% on the top layer but mixed with

other materials under the top layer of leather. Do you know if this is 100% leather. If you look at the back side of the fabric you should be able to tell.
We appreciate your interest in this item. This chair is made from 100% 2nd cut, full cow hide leather.
1 year, 7 months ago
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KMGrandinroadService
West Chester, OH, USA
 
Our beautiful Comfort Shag Area Rug is a modern take on a 1970's classic. Sink your toes into the exceptional softness of this rug's thick, rich pile. Expertly hand-tufted Woven from 100% mod-acrylic Ideal for adding an aura of coziness to any room Imported.
 

What is best way to clean entire Comfort Shag Area Rug?

Unfortunately there are several pet stains not noticed previously as they seem to soak right down into the shag - however, am seeing discoloration now. Am I only able to spot these old stains or can the entire rug be cleaned? Of course my rug is the white!
We appreciate your interest in this item. It is recommended that this rug be spot cleaned using a moist towel with soap and water and dry thoroughly. To clean large areas or stubborn stains, professional cleaning is recommended. We apologize for any inconvenience this may have caused.
1 year, 7 months ago
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KMGrandinroadService
West Chester, OH, USA
 
Our Landscape Indoor Area Rug is worthy of a frame. Inspired by watercolor paintings, our hand-tufted rug boasts an exquisite, borderless design that you'll be tempted to hang on your wall. Artwork for your floor or wall Hand-tufted construction 100% wool Extend the life of your rug with a Nonslip Rug Grip (sold separately) Imported.
 

How do you hang this rug? I bought the 5x8 and is VERY heavy.

We appreciate your interest in this item. To hang this rug, we would recommend checking with your local hardware store to assist with locating the appropriate hardware to hang the rug as to not damage the rug, or your wall. We apologize for any inconvenience.
1 year, 7 months ago
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KMGrandinroadService
West Chester, OH, USA
 
"Spend more time at the bar in the clean style and irresistable comfort of leather Valencia (with tip money left over)." — Grandin Road Editors Our sleek Leather Valencia Bar Stools offer chair-like comfort and pure Grandin value. A clever combination of parsons chair and bar stool, this innovative design adds elegance to any decor. Custom-dyed textured leather seat Solid wood frame ensures years of wobble-free service Bar stool arrives completely assembled for instant enjoyment
 

Where are the stools made?

We appreciate your interest in this item. These stools are made in China.
1 year, 7 months ago
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KMGrandinroadService
West Chester, OH, USA